Written by JERED STUFFCO on September 23, 2014 for The Medical Post
Don’t take it personally—that’s the message from the Canadian Medical Protective Association to doctors regarding physician ratings sites.
get very upset with (online) criticismAmong their recommendations: Take the feedback as “objectively as possible,” the Leader-Post reported here.
And the CMPA added: “Rather than turn a blind eye to these ratings, doctors should consider monitoring what is being said about them, and take measured steps to deal with these reviews.”
While the CMPA says it won’t offer legal protection for doctors who believe their reputations are being harmed by comments, it has prepared a cease-and-desist form to send.
“Physicians tend to get very upset with (online) criticism,” said Dr. Douglas Bell, associate executive director of the CMPA, in the Leader-Post.
“People who go into medicine generally go into it with an altruistic purpose. So when they see criticism they tend not to be objective and look at it (instead) more sort of as an attack on their professionalism.”
